As with most companies that have been in business for several years, I here at Atlas Electric get several phone calls a week requesting that “I try there freight company” and it is always the same old thing. Prices are good for a few shipments and then they slowly start raising the rates. Many of the freight companies out there use the lowest price “fly by night” carriers out there. For the most part they get lucky and never have any problems and if you do have a claim good luck getting anything out of them.
See, the most important things for my company is, first of all the cost, second is that my freight gets to my customer un-damaged, and if there is a problem it is handled in a professional way with a quick and fair resolution.
Roughly two and a half years ago I got a phone call from Rob Miller who works for Mid-Pacific Transportation, he asked me “To try there freight company” Without a bunch of fancy salesman talk he told me how they are different than other freight companies.
Why are they different? Well they stand behind the trucks and drivers that they use. I am not familiar with the details of the computer database they use. However, I do know because of that database, I will only receive the most qualified professional drivers, which will move my freight safely and efficiently for a great price.
Still today, my first call is to Mid-Pacific on any load I need to move, it does not matter if it is across the State or across the United States. I know that Mid-pacific will do their best to get me a truck on time, in the right place, and for a great price.
I like to also add that the last two and a half years working with Rob at Mid-Pacific has greatly reduced my stress level and my customers are always impressed with how quick the delivery is and with cost of moving the equipment.